New research across 150 UK and European banks on the gap between modernisation ambition and operational reality.
We surveyed 150 banks to understand how ready financial institutions are for the future of payments.
85% believe automation will determine which banks remain competitive in cross-border payments
74% say the cost of manual intervention is rising faster than investment in automation
71% say siloed systems make it impossible to see the full lifecycle of a payment in one place
73% say unified messaging, matching and reconciliation are no longer optional for banks that want to scale
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If you’re responsible for payments, messaging, reconciliation or core banking infrastructure, this research provides a clear view of where the pressure is building and what it will take to move forward.